STUDIO POLICIES
SCHEDULING
  • A 50% deposit is required to schedule studio time. The remaining balance is due in full on the day of your session.

  • A 3% credit card fee is added to all credit and debit card transactions.

  • Purchased studio time must be used within 12 months of initial deposit.

  • If technical difficulties occur, it is the discretion of Silverbirch Studios Management to reschedule or provide unused hours in the future. 

  • All payments are final and non-refundable. 

RESCHEDULING

If the Client needs to reschedule a session, the Client must notify Silverbirch Management 48 hours or more in advance of the scheduled session to avoid forfeiting the Client’s deposit.

 

To prevent the loss of re-booking the Studio and Engineer for another client, the initial 50% deposit is forfeited if notification of rescheduling to Management is less than 48 hours from the scheduled session. Any payment beyond the initial 50% deposit that is not used, can go toward a future studio session.

CANCELLATIONS

If the Client needs to cancel their studio time with no intention to reschedule, please notify Silverbirch Management immediately. The initial 50% deposit is forfeited and non-refundable for all cancellations.

TARDINESS

Session times are scheduled specifically for the Client. If the Client arrives late, for any reason, the session may be shortened or rescheduled in order to accommodate the schedule of the Studio and Engineer. It is at the discretion of the Engineer to determine if there is enough time remaining to begin the session. Regardless of the actual length of the Client’s session, Client will be responsible to pay for the entire session. Out of respect and consideration for our engineers and other clients, please plan accordingly to be on time.

BEFORE YOUR SESSION

Silverbirch Studios uses multiple industry standard software programs for tracking/mixing. The Client is responsible for verifying the compatibility of any stems/session files the Client would like to use during a session.

 

Client session files can be delivered using an external hard drive or digitally using GoogleDrive or WeTransfer 

(Please send all files to info@silverbirch.studio)

The Google directions to Silverbirch Studio are not accurate. Please follow the directions below:

 

Silverbirch Studios

7787 Huguenard Road

Fort Wayne, IN 46818

 

The studio is part of a residence, and is not visible from Huguenard Road. The house is off of Huguenard Road between Cook and Wallen. 

Driving Northbound, the driveway entrance will be the first LEFT turn after passing Cook Road. 

Driving Southbound, after passing Colonial Oaks Golf Course, the driveway will be the first RIGHT turn after passing the yellow “No Passing Zone” road sign.

DURING YOUR SESSION

To ensure the safety of all equipment, only studio personnel are permitted to handle Silverbirch Studios equipment. This includes microphones, cables, converter boxes, acoustic panels, and all control room equipment. If the Client does handle the equipment and it results in damage, Client will be held financially responsible for the repair and/or replacement of all damaged equipment.

 

The Client is liable for any and all damage caused by negligence, recklessness, or misconduct of the Client or the Client’s crew or guests.

 

Editing and transferring Client’s files are all done within the Client’s session time.

 

The engineer is entitled to a 15-minute break every four (4) hours to stretch and alleviate ear fatigue, and a 30-minute meal break every eight (8) hours.

 

The engineer will always provide an mp3 or wav file of the Client’s music before the end of the session. If the Client wants the Pro Tools session (raw session files) please bring an external hard drive to the session for the engineer to transfer the Pro Tools session files to the Client’s device within the time of the session. If the Client does not have a hard drive, the engineer can send session files digitally. The Pro Tools session files must collected within 14 days.

 

Food and drink, other than water in a sealable container, is prohibited in the tracking room and control room. No liquids of any kind are allowed on or around the console.

 

Due to the limited space in the control room please notify the Studio ahead of the session if the Client intends to bring guests. We may not be able to accommodate all guests.

 

With the Client’s approval and at the Client’s discretion, Silverbirch Studios may take a few photos of the session. Within 24-48 hours, Silverbirch Studios will share this photo with an appropriate caption on Silverbirch Facebook, Twitter and Instagram.

AFTER YOUR SESSION

After the session is finished, please stay in touch with the engineer and/or producer for any edits or revisions needed. The engineer is not responsible for scheduling any additional sessions. Contact the studio manager to schedule additional sessions. 

 

If the Pro Tools session files are requested outside the session there will be a minimum charge of forty dollars ($40) for Silverbirch Studios to put the session files on the Client’s hard drive or send the files digitally. Files sent digitally must be downloaded within 14 days of being available for download.

 

Studio Drives are cleared every six (6) months. To ensure that Client files are not forever lost, be sure to obtain Client files during or soon after the session.

 

Silverbirch Studios will be in contact with the Client after the session(s) is finished to ensure the project was completed to the Client’s satisfaction, and the experience working in our facility with our team has met your expectations. Silverbirch Studios often asks for a testimonial to publish on the Studio website.

REVISIONS

All edits and revisions completed by Silverbirch personnel are conducted in the studio to ensure the best acoustic environment with the highest quality equipment throughout the post-production process. 

 

Although Silverbirch Studios uses Pro Tools as the Digital Audio Workstation, Silverbirch primarily uses analog equipment in all tracking and mixing sessions which contributes to the superior sound quality. To recall a session, it can take 10-30 minutes to be fully setup prior to beginning any revisions. 

 

For this reason, there is a minimum charge of $40 for edits or mix revisions. Normal hourly rates apply for anything over 30 minutes of work. This policy excludes any packages or bundles if otherwise specified.

GENERAL

Please refrain from smoking inside the studio. There is a designated smoking areas on the side of the building. All illegal drug substances and weapons are strictly prohibited inside Silverbirch Studios or on the surrounding property. Silverbirch reserves the right to deny entry or refuse business without refund, liability or compensation if any of the above general policies are violated.

 

Silverbirch Studio policies and terms are subject to change without notice.

 

Use of Silverbirch Studios logo on any promotional material is strictly prohibited without official written release by Silverbirch Studios Management.